It’s one thing to develop cutting-edge software and it’s quite another to make sure it’s ready to launch as a new product. The level of creativity and experience necessary to code software is different from the methodical approach necessary to identify bugs in it. One analogy is that it’s rather like the difference between Olympic swimming and diving. While they’re both water sports, each requires long training in completely different skill sets.
The Fork in the Road
If your company does not have people with a core competency in comprehensively testing new software, then it has one of two choices:
The first choice is to build up the requisite skill sets in the software development team through rigorous in-house training, either by hiring industry experts or by signing up with some reputable education training institute.
The second is to outsource the work to an experienced third party to do it all for you.
The last thing, of course, you want to do is to put out “wrinkled” software.
In the pioneering days of software development, it was acceptable to rely on the feedback from beta testers to fine tune your product.
However, we now live in a world of much more technically educated consumers who demand more quality out of the gate. Consumers who don’t like your product are unlikely to keep their ire to themselves and much more likely to make scathing comments about it on social media platforms and technical forums. In fact, some tech bloggers love to update their readers about the latest blundered software.
In addition, we are also competing with other firms who are willing to go the extra mile to ensure that they provide high quality products at launch because it will help them to gain rapid market traction and significantly increase market share.
While it’s not a wise decision to make a dent in your company’s image by selling buggy software, relying on feedback from the marketplace is not a cost effective technique either. On average, it costs about five times more to fix a bug after it has been marketed and shipped, then it is to find the bug in the first place long before engaging the marketing machine and deploying the logistics of distribution.
Outsourcing software testing has numerous advantages over trying to become good at everything when it comes running a software business.
Here are 4 reasons to consider outsourcing the work:
1. A third party can offer a wide range of testing procedures ranging from developing an effective test strategy to providing in-depth penetration testing.
2. A third party has developed sufficient experience by working with a multitude of clients in many different industries to have an acute appreciation for the maturity of the testing process.
3. A third party can speed up the testing cycle. If development of the software is already late compared to what rivals have already introduced to the marketplace, then slow inhouse testing is a bottleneck that will shorten the life cycle of the product.
4. A third party already has the resources and skilled staff to do the work necessary, including condensing the immense amount of testing data into intelligible reports.
An Improved End Product
Ultimately, of course, giving the work to an excellent software testing service will improve the end product.
Here are at least five ways this can happen:
1. With a formal testing process and a system for reliable documentation, the likelihood of finding more bugs increases. Naturally, this will make it much easier for your developers to improve the product.
2. Your company will experience cost reduction by outsourcing the work, as the testing can be done more efficiently and cost-effectively by an experienced firm.
3. Your development team will be freed from the consuming and often repetitive work that is necessary to exhaustively test software. For instance, you will save employee time and business resources when someone else does the regression testing for you.
4. Your development team can do what it does best as soon as the test results are in—which is improving the code that they already intimately understand.
5. Your software will undergo independent validation, which will make it much easier to spot coding errors.
A good example of the benefits of testing is shown in the model provided by Tricentis automated testing. Using the Tosca Effect, they automate 95% of test cases and cut testing time from weeks to days. This is done by deploying an intensive three phase process of optimizing, managing, and automating the testing process.
Essentially, outsourcing the entire testing process is a smart thing to do on many levels. It reduces the technical complexity of developing in-house know-how, increases the maturity of test cases, and improves the availability of test data necessary to fine-tune your end product.